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Welcome to AZ Surplus (Faynada)

Shipping & Returns

How to Pay online

if you dont understand how to buy online we can walk though
its very simple 

Enter search key word (Model or Part Number) at www.azsurplus.com top right corner type in search box.
Find your desire product
Match and read whole page of product to make sure it is your required item ( More carefully see the out put voltage and pin size and type as it can be different even partnumber or model number is sama.
 
Go to Product Page that you want4s to buy
choose qty
click Add to Cart
click on Checkout
click on signup
add your shipping and billing information
choose appropriate shipping option for example if you are from
USA / Canada Standarad or Over Night (e( we do not ship weekends and holidays)
Middle east you choose "Standard - Australia, Asia, Africa, Antarctica,"
add Credit card information (Visa or Master Card only) or 
click on Pay pal if you want to pay by paypal account or if you want to pay by AMEX Card
See total amount to be charged and agreed to pay
find in your email mostly 4 digit payment confirmation/order/invoice Number (if pay by credit card Payment goes to Faynada) or if pay by paypal payment goes to Choudhary.
use that order # for future communication
in two days we will process your order
depend where you are located you will get your item in Mail/postal services
 
Contact us if you want to pay by Check, Money Order, Western Union etc.
We accept Company Checks please issue to "Faynada"
 
We do not accept post dated checks (will ship only after full clear Payments.)
We do accept POs but will ship only after full clear Payments.

Shipping and Returns:

At your checkout S&H = $11.99 /each item (Mostely for USA / Canada)

Orders on or Friday After 3:00PM /weekends will be shipped on Monday or Tuesday even you are paing next day shipping it will be next business day shipping week ends wont count.  We do not work on weekends.
Returns and Cancellations policy:

>>> customer may return a tangible product within a 7 days, as long as it is unused, unopened and in the same condition as received. 
>>> Item can be similar if exact match not available but sure it will be 100% compatible with your ordered item.
>>> If you are not agreed on terms stated on this page please do not buy.
>>> Buyer is responsible for all the Shipping and Handling or return shipping charges.

>>> International and USA Customers must return the item by Postal Services only ( Returning / Sending by courier will be refused.)

Mostly we are Shipping with Canada post.
If you want us to ship by your choice of shipping method or your courier shipping account then you need to pay handling charges of $14.99 (as that increase our work) ( its the matter of convenience and not to save money).
Also you must need to create your shipping lable online with your courier co and send us in email as all couriers asked that (we can not print lables on behalf of you).


Next day shipping after cleared payment.

If you want Next Day delivery for USA Please you need to pay Extra Shipping Charges Click here and pay same way as you are paying for your item

Up to $200 No custom for USA buyer but any how we do not guarantee and we do not control US Custom.

Shipping time can be very.

  • Domestically (within Canada): 4 - 10 business days.
  • Within North America (including most US continental destinations): 8 - 15 business days.
  • International destinations (including Europe, Italy, UK, Hawaii, Alaska): 15 - 30 business days.
  • Australia, New Zealand, Japan, Taiwan etc.: 20 - 60 business days.
  • We are charging for handling that can include in Shipping charges.
  • Buyer is responsible for custom or duty fee if any.
  • Buyer is responsible for all the Shipping and Handling or return shipping charges.
  • Shipping or Pickup charges (Pickup Handling Charges $5.00) are none refundable.
  • If you are not agreed on terms stated on this page please do not buy.
  • Item can be shipped only after full payment made and clear.
  • You can pay by Paypal, Credit Card, money order, personal check etc.
  • International destinations (if your shipping address is not from USA or Canada) please be advise we have rights to ask extra shipping charges if require (specially if item is bulky / bigger).
  • Also We may ask extra shipping charges for SHIP to Hawaii, Alaska, Puerto Rico, US Virgin Islands, American Samoa, Guam, Mariana Island, Marshall Islands, Micronesia and Palau.

Contact Us for any other mean of payment.

Pickup:
We do not allow pickup until unless pre arranged and strictly by appointment only. (There is no walkin please)
Pickup Handling charges minimum $5.00 for each item
Pickup payments are only acceptable in cash at the time of pickup.

...Found anything ? or Need help?...Delay in receiving product ?... Please wait.  Sure you  will get it.

  • Our adapters and power supplies are not include separate power cord as it can increase shipping cost and power cords are very common and very cheap that you can find locally very easily.
  • If you got with power cord you should appreciate as it will consider bonus.
  • If you did not get power cord please buy locally or use your old one and please do not complaint.
  • Please be patience some time delays happen mostly from shipping carrier we do not have any control on shippers but we guaranty you will not loose any thing sooner or later you will get your item or we will send replacement free of charge. 
  • We always at your services and try to resolve any possible situation and work out with you.
  • You are always welcome to Contact Us  for any problem you face with your order.

Friendly Notice:
Upon receipt of our items please ensure the order is correct. We rigorously test and check our items to meet the toughest standards prior to shipping, if you encounter any problems please contact us. We will do everything we can to make sure your happy with your order.

Thanks

CHARGE BACK:
Please make sure you are not making any mistake after payment and not confused and asking your credit card Co for charge back in case of you do so you are liable to pay all the expense on top of actual amount as we are also paying for charge back to our financial institutes mostly as bellow

Actual amount of the dispute $xx.xx
Bank fee $60.00
Merchant/Charge-back fee $60
our Administration fee $60

on wrong charge back can cost you $180.00 on top of actual amount

if still you are not ready to pay then it can go to collection and you need to pay more in terms of legal fee and collection fee all are buyers responsibility so please communicate with us first we are here to resolve any matter in reasonable way.

 

Privacy Policy

Your privacy is very important to us

• Secure Shopping Guarantee
Shopping with us is safe and secure.
None of our Buyers have ever reported fraudulent use of their Financial information as a result of shopping with us.
You can be assured that the information you give us are confidential.
We do not sell, rent or share information of our customers with other parties.

• Warranty Policy
We warrant that the products sold in our website, other than explicitly stated, are 100% free from defects in material and workmanship.
We Will replace or refund during the first 30 days

 

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Shipping charges for The US and Canadian region are $11.99/each for most items. You may be asked to pay extra charges if you are located outside this region.

Visa & Master Card only
100% Satisfaction Guaranteed 2

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Pay with credit card securely online with paypal

Wholesale AC DC Adapters and Power Supplies Please Contact us

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